Privacy policy
Privacy Policy
At Pepper, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
Data Collection
We collect personal information you provide directly, including:
- Name and email address
- Shipping and billing addresses
- Payment information
- Phone number (optional)
- Order history and preferences
We also collect data automatically through cookies, analytics tools, and tracking technologies to improve your browsing experience and website performance.
Use of Your Data
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional emails and newsletters (with your consent)
- Analyze website usage and improve our services
- Prevent fraud and ensure security
Cookies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track website activity. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Third-Party Sharing
We do not sell or rent your personal data. We may share information with:
- Payment processors and financial institutions
- Shipping and logistics providers
- Email service providers
- Analytics platforms
These partners are bound by confidentiality agreements and use your data only to provide services on our behalf.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
To exercise these rights, contact us.